Policies

Plant Guarantee

We have a Standard 60 Day Perennial Plant Guarantee. You will receive healthy plants that are alive and growing and we recommend you plant them as soon as possible. We include planting and care instructions which we recommend that you follow as they are your best guarantee. If you have any questions or problems call us at 855-HIBI-HUT . If there is damage from the shipping of your order please contact us and/or the carrier immediately and we will handle replacing your damaged goods. You may cancel your order at any time before it is shipped.  Please refer to our Planting Instructions and Care of.. Your Fleming Hybrids tm

 

Returns and Refunds For All Non Plant Items    

If you are not satisfied with your order for any reason, you may return it for a full refund by contacting us within 10 days of receipt. Shipping is not refundable, and you will bear the cost of return shipping. Items must be returned in the condition in which they arrived and in their original packaging. You may cancel your order at any time before it is shipped.

 

Shipping and Delivery

We sart shipping in mid April to 1st of May through September.  Shipping and handling charges apply to all orders, unless otherwise specified. Shipping charges will be calculated in your shopping cart, and may vary according to the number or weight of items shipped, carrier used, destination of order, and whether you requested expedited delivery.

Please call us at 855-HIBI-HUT if you have any questions or problems with your order.

We pride ourselves on the best customer service for over 68 years!

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